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Each year, if you manage a mixed-income site, you have the time-consuming job of recertifying tax credit households. But some households make the process more burdensome for you by failing to show up for a recertification meeting. If household members don’t report to a meeting until shortly before the recertification must be done, you have to scramble to verify income and complete the paperwork. And if household members don’t report at all, you won’t get the information you need to recertify them and you’ll risk noncompliance with tax credit rules.