How to Tell Troublemaking Households You're Not Renewing

As an owner or manager, you do your best to hold on to most households, especially because qualified tax credit households can be hard to find. But there may be times when, in order to comply with the tax credit program, you may have to ask certain tax credit households to leave. For instance, you may discover at your mixed-income site during recertification that a household is now composed entirely of full-time students who don’t fall under any of the qualifying exceptions, or you may be faced with a household who refuses to recertify.