Ask Applicants' References Seven Key Questions

If you, as a site owner or manager, screen applicants yourself, one of the most important steps you take is to contact applicants' current and prior rental references.

References' evaluations are valuable in helping you decide whether to rent a tax credit unit to an applicant. But rental references are often reluctant to fill out forms, so you might find it easier to call them to get the information you need. To get an informative reference over the telephone, you need to ask the right questions and keep a record of the answers.