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Q: A resident keeps calling about the status of a reasonable accommodation request she just submitted. The last time, she got nasty, calling you names and threatening to sue you if you don’t give her what she wants. Try as you might, you lost your patience and said that you don’t think she’s disabled anyway—and that she might be better off living somewhere else. You could be accused of a fair housing violation because of your off-hand remark. True or false?
