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We have given you seven rules to help you resolve potential fair housing problems before they turn into formal complaints or costly lawsuits. Now let's look at how the rules might apply in the real world. Take the COACH'S QUIZ to see what you have learned.
INSTRUCTIONS: This month's quiz describes events that allegedly occurred in an actual court case. Put yourself in the position of the manager and ask yourself: Could you have done something differently to resolve the dispute before it wound up in court?
