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Facts: A PHA sent an owner a letter notifying her that various conditions needed to be repaired, and verified as repaired, within 30 days, or her Section 8 subsidy would terminate. The letter also notified the owner that she might be entitled to reimbursement for some or all of the suspended subsidy if she could establish that the majority of the violations were caused by the resident, or that access for repairs was delayed by the resident. To seek such reimbursement, the letter gave the owner a number to call within 30 days to discuss the policy requirements.