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Facts: In April 2009, a resident received a notice that the New York City Housing Authority (NYCHA) was considering terminating her lease due to repeated late rent payments. After the resident failed to respond to the notice and a subsequent notice, the manager sent a notice advising the resident that her file was being forwarded to the Tenancy Administration Department for potential termination. The notice further advised her that she would receive notice of a hearing at which she could defend against any charges made.