Owner Owes Duty of Extraordinary Care to Elevator Passengers

Facts: Two tenant employees were trapped and repeatedly bounced up and down uncontrollably for almost an hour and a half in a malfunctioning elevator in the office building where they worked. The office building was owned and managed by a commercial property management company. Both employees needed medical attention, including surgery, for injuries they had suffered from the bouncing. They sued the property management company, claiming that it had negligently maintained the elevator.