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A difficult situation an owner may face is when a tenant withholds all or part of the monthly rent over a claimed problem in his apartment. For example, the tenant may claim no heat or hot water or a broken dishwasher. If you investigate the problem and find that it exists, you must then decide what to do. In certain situations, it may pay to reach an out-of-court settlement agreement with the tenant, giving the tenant a rent abatement for the months when the problem existed.
