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Your site may have a few households that occupy a disproportionate amount of your time. These households may make trouble or may invite troublesome guests onto the site. As a result, tensions could escalate between residents or noisy arguments may erupt or other harassing behavior such as loud music may disrupt the site’s peace and quiet. If you, as the site manager or owner, don’t take action to deal with difficult households or their guests, your site could drive away other households and you could be violating responsibilities to your residents imposed by their lease.